About the opportunity

As a Despatch Coordinator, you will play a key role in ensuring the safe, accurate, and efficient flow of lumber products through the despatch operation, supporting the Despatch Team Leader and wider despatch team. Core responsibilities include:

• Manage order processing to ensure timely and accurate fulfilment

• Allocate stock effectively to meet customer and operational requirements

• Maintain inventory accuracy across systems and physical stock

• Coordinate container planning and loading requirements

• Maintain clear communication with internal and external stakeholders

• Provide critical administrative support to keep despatch operations running smoothly

• Undertake occasional forklift duties as required

• Contribute to a strong health and safety culture

• Maintain high standards of accuracy, quality, and customer service

• Support continuous improvement initiatives across the despatch function

The position is full time and is based at our Whirinaki site, just 15 minutes north of Napier.

About us

We add value to our natural resources. Our business is renewables, and we have been a part of New Zealand’s bio-based economy for 50 years. We grow, process, and deliver quality radiata products to national and international markets. Sustainability and safety are the foundations of our business. We have a team of over 400 full time staff and 400 contractors. We care for our people, the environment and our community.

We offer

• Secure employment

• A supportive learning and development environment

• Reward and recognition

• Flexible work options

• Wellbeing programme

• Free life insurance for you and discounted life insurance for your partner

• Subsidised medical insurance for you and your family

• Discounted petrol

• Free flu injections

• Retail discounts

• Employee Assistance Programme

• Annual firewood allocation

• Relocation costs (if applicable)

• Family friendly events

About You

You are a detail-focused and reliable team player with experience in an operational environment.

You will bring:

• A background in despatch, logistics, warehousing, inventory control, administration, or a similar operational environment

• Experience using computer systems, including the ability to troubleshoot and resolve issues

• High accuracy and strong numeracy skills

• A strong commitment to health, safety, and environmental standards

• Good communication skills and the ability to build positive working relationships

• Strong time management skills, with the ability to prioritise tasks effectively

• A practical, solutions-focused approach with sound judgement

• A proactive mindset and willingness to support continuous improvement

• A forklift licence and/or experience (desirable)

If this sounds like you, consider this your invitation to start your exciting career with Pan Pac and apply now.